on hold message for the pizza industry

Friday, July 19th, 2013

When you run a busy Pizza Delivery Business, you have a lot going on: Multiple callers, food cooking, deliveries, customers at the pizza shop counter and so much more. There is no doubt you have to place people “ON HOLD” and if it is dead air; you’re ignoring them, but the worst part is missing great opportunities.
A few important points:
1. Customers, who are placed on hold without any sound, feel the wait time is twice as long as it actually was!
2. What does just giving them music do for your bottom line? Not much but when you add effective promos you gain opportunity.
Custom “pizza delivery on hold messages can do so much for your business and even improve its bottom line!
• Suggest and promote menu items callers can add to their order.
• Promote High Margined add-ons
• Encourage word of mouth marketing
• Promote other services such as “Catering” which could grow your business.
• Help customer feel they choose the right place to order from!
It is not easy building a loyal customer base today, but it takes just a little bit of effort to get the most out of your hard work. A professionally created pizza business on hold message can make that task a lot easier and turn dead air into “cash air”.
If you’re wondering why you need to advertise to callers who have already choose you think about this: You competitors number one prospect is your customer, and if they feel ignored they can become an easy target! The Pizza Industry is a competitive business as you know so the power of a pizza industry on hold message that carefully presents the right messages to your caller can really help. I encourage you to take a minute to learn more about our pizza industry message on hold greetings.

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Pizza Industry  message on hold

Pizza Industry on hold message

Sub shop message on hold

Low price on hold messages

Auto repair businesses message on hold

Friday, July 19th, 2013

When you run a busy auto repair business, you have a lot going on: Multiple callers, mechanics, deliveries, customers in the auto repair shop and so much more. There is now doubt you have to place people “ON HOLD” and if it is dead air; you’re ignoring them, but the worst part is missing great opportunities.
A few important points:
1. Customers, who are placed on hold without any sound, feel the wait time is twice as long as it actually was!
2. What does just giving them music do for your bottom line? Not much but when you add effective promos you gain opportunity.
Auto repair business message on hold options provide you with opportunity and can help improve your bottom line.
Our on auto repair messages on hold can affordably improve your business perception and actually drive additional cross sales. It is like adding a subtle service writer!
Improve Auto repair sales!
– Remind callers of your auto repair services!
– Present higher margined services that customer may be unaware of.
– Drive traffic to your social media platform to gain word of mouth!
Reduce Poor Customer Service!
– Provide a re-assuring message of how important they are.
– Share if they have concerns to just ask “clients who get it off their chest are less likely to bad mouth you later!”
– An effective message on hold can be distracting and thus make waiting not seem so long!
Drive Referrals
– Encourage referrals with your messages (word of mouth is great advertising) and a great way to use your auto repair message on hold.
As you can see there are many advantages to messages on hold, and we look forward to talking to you about how we can affordably help your business. Our desire is to help add Auto repair business message on hold greetings to small family owned shops to help them!
Contact us today. click here

Are On-Hold Messages beneficial?

Tuesday, July 9th, 2013

Yes, without question an on hold message is not only beneficial but critical for businesses that place their phone customers on hold. Those customers experiencing no sound or just hearing a tone while they hold will very likely feel ignored or forgotten. A study by Jefferson Denneandrus, a research firm, found that when callers were presented with On Hold Messaging versus silence or a radio commercial they would stay on hold longer, they were more likely to exhibit interest in the product advertised, they were more likely to retain information and they were less agitated. In addition to that, “34% of callers who hang up will not call back.” –according to Voice Response, Inc. In today’s economy who can afford to ignore their customers?

Naturally, our goal as professionals should be to consistently streamline our processes to avoid leaving clients on hold for extended periods of time. Yet, sometimes it is simply un-avoidable and the greatest benefits of “the message” are the many creative ways it can influence your business’s bottom line. That air time is yours to control in ways that improve your customers’ experience while boosting your professional image.

Another significant advantage of the on hold message is the opportunity to offer those additional “add-on sales” that often command higher profit margins. These messages can trigger immediate sales, develop additional service or product awareness and even encourage callers to bring you new customers. In these ways, an on hold message becomes an extended member of your lead generation team at very low cost to you. A carefully crafted on hold message will produce dramatic results. For added effectiveness, customized messages can include “promo codes” exclusive to your on hold message campaign.